Terms and Conditions
All items are handmade and unique. Due to the handmade process there might be slight individual differences with the item you have seen on our web-shop or at a fair.
Silverkupe is registered with Edinburgh Assay Office. Not every piece is hallmarked. This is due to their weight and legal requirements. Legally any silver item weighs more than 7.78 grams needs to be hallmarked in order to be sold as silver. If the item purchased do weigh less than this in general it won’t have a hallmark. If you want your item to be hallmarked this can be arranged. Please contact us on firstname.lastname@example.org
All the jewellery is barrel polished and then a coat of Renaissance wax applied. This should keep them tarnishing a long while. However when tarnished using a polishing cloth (for example Town Talk Silver Polishing Cloth) will be sufficient to bring shine back. When not in use the jewellery should kept in a closed environment. If the customer requires professional polish after use this can be arranged with a fee + post and packaging.
Earrings are not returnable.
Other items can be returned within 15 days of delivery. Return postage will be paid by the customer (“Signed For 1st Class” to ensure the necessary amount for the postal insurance).